Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

What it fixes. The troubleshooter helps fix problems that: Corrupt registry keys on 64-bit operating systems. Corrupt registry keys that control the update data. Prevent new programs from being installed. Prevent existing programs from being completely uninstalled or updated.

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

The most common type is a physical, external keyboard that plugs into your PC. But Windows has a built-in Accessibility tool called the On-Screen Keyboard (OSK) that can be used instead of a physical keyboard. You don’t need a touchscreen to use the OSK.

Get free Windows themes from Microsoft to personalize background, colors and sounds for your PC.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Take a snapshot to copy words or images from all or part of your PC screen. Use Snipping Tool to make changes or notes, then save, and share. Capture any of the following types of snips: Free-form snip. Draw a free-form shape around an object. Rectangular snip.

Follow the instructions. You can also use Quick Assist to give and receive remote assistance. Remote Assistance and Easy Connect let someone you trust take over your Windows 10 PC and fix a problem from wherever they are.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Get the steps for changing your home page in Microsoft Edge, Internet Explorer 11, Google Chrome, Firefox, and Safari.