Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Follow these steps to reset your Microsoft account password. The PC Game Pass plan gives you access to a set of high-quality PC games on Windows 10/11 devices. The best way to experience PC Game Pass is in the Xbox app for Windows, available for download from the Microsoft Store or at: Xbox app for Windows.

In the meantime, sign in to your account to see your latest refund request status. Redeem gift cards and codes to make Xbox purchases and extend your Xbox subscriptions. Codes are 25 characters long, include both numbers and letters, and follow a 5x5 format—five blocks of five characters.

Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

If you’re unable to read all 25 characters of your digital code, you’ll need to request a replacement code by contacting aka.ms/contactxboxsupport. When you contact support, make sure to provide the proof of purchase, the serial number, and a picture of the damaged code.

How to open PC Health Check. In Windows, use Search on the taskbar to search for “PC Health Check,” then select it from the list of results. If a PC Health Check update is available, you can quickly install it for the latest version.

Follow these steps to update your settings to your new country/region, and then restart your Xbox console. When you make your first purchase in the new locale, you'll be prompted to update your billing info. Sign in to your Xbox console. Press the Xbox button to open the guide.

Fix your audio drivers. Hardware problems can be caused by outdated or malfunctioning drivers. Make sure your audio driver is up to date and update it if needed. If that doesn't work, try uninstalling the audio driver (it will reinstall automatically).

If you are having issues installing or updating Gaming Services on your PC, or if you are noticing that the Xbox app for PC is launching with missing content, you may want to download and run the Gaming Services Repair Tool for PC.

Os presentes termos de licença constituem um acordo entre você e a Microsoft Corporation (ou uma de suas afiliadas). Eles se aplicam ao software nomeado acima e a quaisquer atualizações de software ou serviços da Microsoft (exceto até a extensão de que tais serviços ou atualizações sejam acompanhadas pelos novos termos ou pelos termos adicionais, caso em que estes termos diferentes ...