How to spot a "fake order" scam - Microsoft Support
Fortunately, these scams are often easy to spot. Let's take a good look at the clues in this example that pretends to be a subscription confirmation to Norton LifeLock. 1. The sender address. The sender's email address is often the first clue that the message is a fake. In this example they haven't even tried to make it look real.
Microsoft account security info & verification codes
Add a new way to sign in. Sign in to the Advanced security options page of your Microsoft Account. Select Add a new way to sign in or verify then choose how you would like to receive security codes. An email address or phone number. It doesn't have to be yours - you just need to be able to access it if you want to use it to verify your account.
Applies To: Microsoft account dashboard
Set up an authenticator app as a two-step verification method
From the Microsoft Authenticator app, scroll down to your work or school account, copy and paste the 6-digit code from the app into the Step 2: Enter the verification code from the mobile app box on your computer, and then select Verify. On your computer, add your mobile device phone number to the Step 3: In case you lose access to the mobile ...
Check your Xbox purchase history
On console. To view your purchases, press the Xbox button to open the guide. Go to Profile & system > Settings > Account > Payment & billing. Select Order history to view your purchases.
Xbox subscription cancellations and refunds | Xbox Support
To cancel your subscription on your Xbox console: Press the Xbox button to open the guide. Go to Profile & system > Settings > Account > Subscriptions. Choose the subscription that you want to manage, and then follow the steps to cancel. If eligible, you may be prompted to initiate a refund for your subscription.
Subscriptions & billing | Xbox Support
Xbox subscription cancellations and refunds. Request a refund for digital games. Check your Xbox purchase history. Get help with purchase errors. Pre-order Xbox digital games in the Microsoft Store. Get help with a digital code or gift card. All about Xbox Game Pass Standard. All about Xbox Game Pass Conversions.
Receive Remote Assistance Support from Microsoft
Receive Remote Assistance Support from Microsoft. Remote Assistance Support from Microsoft allows a Microsoft support professional in another location to view your computer screen and work on your computer over a secured connection. Protect yourself from tech support scams. Before clicking 'I accept', review the: By selecting the ‘I accept ...
Check the recent sign-in activity for your Microsoft account
Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Check the recent sign-in activity for your Microsoft account if you get an email about unusual activity.
Applies To: Microsoft account dashboard
Request a refund for digital games | Xbox Support
Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date. Requests are for games in which you haven’t accumulated a significant amount of play time. Note As a limited exception, digital game products may be eligible for a refund within 30 days if you’re unsatisfied with ...
How to check if your email address is a Microsoft account
Go to the Microsoft account sign-in page at https://account.microsoft.com and enter your email address. If you see a message that says "We couldn't find an account with that username." or "That Microsoft account doesn't exist", then the address you entered is not a Microsoft account. If you believe it should be: The account may have been closed.
Applies To: Microsoft account dashboard