Notes: You don't need a smartphone to receive a security code. Text messages may come from either "MSFT", a short number, or a mobile number.If you have requested a security code, you can trust the message that arrives.

Get more out of your email with Outlook.com. We've streamlined search to make it easier than ever to find what you're looking for. New features like Files and attachment previews let you see your pictures and files without leaving your inbox.

That verification method isn’t working right now: Sometimes the block may be tied to the verification method you are using.Try using another verification method connected to your account. For example, if you are using SMS to verify yourself and are hitting a block, try using an alternate email that is connected to the account to receive your authorization code.

Tips: While signing in, select Yes at the "Stay signed in?" prompt if you want to go straight to your mailbox next time (not recommended for shared computers). Alternatively, check the "Don't show this again" box and select No to be prompted for your password each time.. If you can't sign in, or have forgotten your username or password, use our sign-in troubleshooter.

To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes.. To contact us in Outlook.com, you'll need to sign in.

Important: You don't need to remove old security information unless there is an account security risk (e.g. someone else has access to your old mailbox).

To add a person to the Safe Senders List, click a message from the sender. On the Home tab, in the Delete group, click Junk, and then click Never Block Sender.. To add a specific address or domain to the Safe Recipients List, click a message from the sender.

You can use any phone number that can receive text messages; it doesn’t need to be associated with your account. We won't use or give out the phone number, and the code sent to it will expire after 10 minutes.

Enter your email, phone number, or Skype sign-in that you use for other services (Outlook, Excel, etc.), then select Next.

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