Download Microsoft Authenticator - Microsoft Support
Learn how to install and use Microsoft Authenticator, a mobile app that helps you sign in to your accounts without passwords. Find out how to add your accounts, get the app for iOS or Android, and troubleshoot issues.
Microsoft 365 basics video training - Microsoft Support
Training: Learn how to quickly get started with Microsoft 365, share and collaborate, work in Microsoft Teams, work from anywhere, and try cool Microsoft 365 features.
Applies To:
Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 First Release program
Sign in using Microsoft Authenticator - Microsoft Support
Learn how to use Microsoft Authenticator to sign in to your accounts if you've forgotten your password, use two-step verification or multi-factor authentication, or have gone passwordless. You can also sign in to a work or school account using a remote computer with a code from Authenticator.
Reset a forgotten Microsoft account password
Learn how to reset your Microsoft account password if you forgot it or it stopped working. Follow the steps to verify your identity, get a verification code, and create a new password.
Applies To:
Microsoft account dashboard
Find your BitLocker recovery key - Microsoft Support
Learn how to locate your BitLocker recovery key, a 48-digit number needed to unlock an encrypted drive in Windows. See where to find it attached to your Microsoft account, work or school account, printout, or USB flash drive.
Set up an authenticator app as a two-step verification method
Learn how to use the Microsoft Authenticator app or another app of your choice as a two-step verification method for your work or school account. Follow the steps to scan a QR code, add your phone number, and get an app password.
Activate Office - Microsoft Support
Learn how to activate Microsoft 365 or a non-subscription version of Office on your device. Find troubleshooting tips for activation errors and product keys.
Applies To:
Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel 2024, Word 2024, Outlook 2024, PowerPoint 2024, Access 2024, OneNote 2024, Project Standard 2024, Visio Professional 2024, Visio Standard 2024, Office 2024, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Publisher 2016, Office 2016, Microsoft 365 for home, Office for business, Microsoft 365 admin, Project for Office 365
Contact Us - Microsoft Support
Find solutions to common problems, or get help from a support agent for Microsoft products and services. Sign in to get personalized help and chat with a Microsoft specialist.
Back up your Windows PC - Microsoft Support
Learn how to use Windows Backup to sync your files, folders, settings, apps, and Wi-Fi information to your Microsoft account and OneDrive. Find out how to restore your backup on a new or reinstalled PC or access your files anytime.
How to sign in to Hotmail - Microsoft Support
Learn how to access your Hotmail or Outlook.com email account with your Microsoft Account password. Find troubleshooting tips, service status, and help options if you have problems signing in.
Applies To:
Outlook.com