Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Start by running the automated audio troubleshooter in the Get Help app. Get Help automatically runs diagnostics and takes the correct steps to fix most audio issues. Open Get Help. If the Get Help app is unable to resolve your sound or audio issue, try the possible solutions listed: 1. Check your speaker output.

Your Hotmail or Outlook.com password is the same as your Microsoft Account password. If you can you sign in but are having problems with Outlook.com, check the service status. If the status isn't green, wait until the service is running normally and try again.

Get help with a damaged or unreadable code. If you’re unable to read all 25 characters of your digital code, you’ll need to request a replacement code by contacting aka.ms/contactxboxsupport. When you contact support, make sure to provide the proof of purchase, the serial number, and a picture of the damaged code.

In Windows Media Player, you can play audio CDs, data CDs, and data DVDs that contain music or video files (also known as media CDs). You can also play video CDs (VCDs), which are similar to DVDs, although the video quality isn't as high.

Get free Windows themes from Microsoft to personalize background, colors and sounds for your PC.

How to earn Microsoft Rewards points. It’s easy to rack up Microsoft Rewards points and earn your way toward great rewards like gift cards, movies, games, nonprofit donations, and more. Stay signed in with your Microsoft account and you'll earn points for doing the things you already do.

Set the region, device language, and spoken language for your products and services.

Open Safari, then choose Safari > Preferences, then select General. In the Homepage field, enter a wepage address. To simply use the webpage you're currently viewing, select Set to Current Page. Choose when your homepage is shown. Open new windows with your homepage: Select the New windows open with pop-up menu, then choose Homepage.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.