Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

If the Get Help app is unable to resolve your sound or audio issue, try the possible solutions listed: 1. Check your speaker output. 2. Run the audio troubleshooter. 3. Verify that all Windows Updates are installed. 4. Check your cables, plugs, jacks, volume, speaker, and headphone connections.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

To install Authenticator on your Android device. Scan the QR code. or download and install Authenticator from the Google Play store. Get the app.

Find solutions to common problems, or get help from a support agent.

Security key: Register your Microsoft-compatible security key and use it along with a PIN for two-step verification or password reset. For step-by-step instructions about how to verify your identity with a security key, see Set up security info to use a security key.

If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes. To contact us in Outlook.com, you'll need to sign in. If you can't sign in, click here .

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

Si no puede iniciar sesión en su cuenta de correo electrónico de Outlook.com, Hotmail, Live o MSN, o no sabe con seguridad cómo iniciar o cerrar sesión, aquí tiene algunas soluciones.