If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Try these solutions if you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out.

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Check the Xbox services, games, and apps for any service outages.

This article is intended for users who are not able to upgrade to Windows 11 because their PC is not currently enabled with TPM 2.0 or their PC is capable of running TPM 2.0 but is not set up to do so.

If you don’t have access to the account that made the purchase, you’ll need to contact your financial institution for a refund. We provide digital game product refunds as part of a consistent and reliable buying experience.

If you receive a We’re not sure what’s wrong message, it means the network connection test can’t diagnose the issue that is preventing your console from connecting.

Get free Windows themes from Microsoft to personalize background, colors and sounds for your PC.

Use the Add a language feature to install another language for Windows 11 to view menus, dialog boxes, and supported apps and websites in that language. To do this: Select Start > Settings > Time & language > Language & region. Go to Preferred languages, select Add a language.

Microsoft Rewards. 注意 若要完成 Microsoft Rewards 任务，需要拥有有效的 Xbox Game Pass 订阅。. Xbox Game Pass 任务是从 Xbox Game Pass 库玩游戏时赢得积分的绝佳方式：. 可以在主机上的 Xbox Game Pass 下和移动设备上 Xbox 应用中的档案下查找并提交每日、每周和每月任务。. 完成 ...