Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

If you don't recognize a charge on your account, go to the Manage your payments page of your Microsoft account dashboard and select "Investigate". Learn more. Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled.

Change from a 32-bit version to a 64-bit version or vice versa. Activate Windows. Fix Bluetooth problems in Windows. Learn how to install, reinstall, or activate Microsoft 365 or Office 2019 on a PC or Mac.

For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

How to redeem a code on Xbox Series X|S and Xbox One. Press the Xbox button to open the guide, and then select Store. Press the View button to open the side menu, and then select Redeem. Enter the 25-character code, select Next, and then follow the prompts.

If you don’t have access to the account that made the purchase, you’ll need to contact your financial institution for a refund. We provide digital game product refunds as part of a consistent and reliable buying experience.

Phishing (pronounced: fishing) is an attack that attempts to steal your money, or your identity, by getting you to reveal personal information -- such as credit card numbers, bank information, or passwords -- on websites that pretend to be legitimate.

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

兌換禮品卡與代碼，以購買 Xbox 並擴充您的 Xbox 訂閱。. 代碼的長度為 25 個字元 (包含數字和英文字母)，並採用 5x5 格式，即以五個字元為一組，共五組。. 代碼可以是您向 Microsoft 或信任的零售商購買的數位或實體卡片。. 如果您的帳戶有未付餘額，或是付款 ...

If you feel like you’ve been the target of a technical support scam, you can help Microsoft stop cybercriminals by reporting it. Learn more about avoiding technical support scams.