Manage your Microsoft 365 subscription or Office product
For Microsoft 365 Family or Personal subscriptions: Select Install premium Microsoft 365 apps and follow the prompts to install or reinstall the desktop apps. On the Microsoft 365 subscription tab, select Manage. From here you can: Renew your subscription with a prepaid code or card. Learn more.
Applies To:
Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel for Microsoft 365 for Mac, Word for Microsoft 365 for Mac, Outlook for Microsoft 365 for Mac, PowerPoint for Microsoft 365 for Mac, OneNote for Microsoft 365 for Mac, Word for the web, OneNote for the web, PowerPoint for the web, Excel 2021, Word 2021, Outlook 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2021 for Mac, Word 2021 for Mac, Outlook 2021 for Mac, OneNote 2021 for Mac, Office 2021 for Mac, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2019 for Mac, Word 2019 for Mac, Outlook 2019 for Mac, PowerPoint 2019 for Mac, OneNote 2019 for Mac, Office 2019 for Mac, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, Microsoft 365 admin, Outlook on the web, Word Web App, Microsoft account dashboard, New Outlook for Windows
Redeem a gift card or code to your Microsoft account
Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.
Applies To:
Microsoft account dashboard
Download and install or reinstall Office 2019, Office 2016, or Office ...
From the Overview page, select Office apps and on that page, find the Microsoft 365 product you want to install and select Install. To install Microsoft 365 in a different language, or to install the 64-bit version, use the dropdown to find more options. Choose the language and bit version you want, and then select Install.
Applies To:
Office 2019, Office 2016, Office 2016 for Mac, Office 2013
Manage your subscription - Microsoft Support
Explore subscription benefits, browse training courses, learn how to secure your device, and more.
Applies To:
Outlook.com
How to sign in to Hotmail - Microsoft Support
Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.
Applies To:
Outlook.com
Activate Office - Microsoft Support
Select your version of Microsoft 365 below to learn how to activate Microsoft 365. Activate Microsoft 365 or a non-subscription version of Office. Activate Office that's pre-installed on a new Windows device. Activate an Office purchase or offer that's included on a new Windows device.
Applies To:
Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Publisher 2016, Office 2016, Microsoft 365 for home, Office for business, Microsoft 365 admin, Project for Office 365
Finding your BitLocker recovery key in Windows
If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.
Request a refund for digital games | Xbox Support
After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store. Visit the links below to find out about refunds for other types of products: Xbox subscription cancellations and refunds.
Screen mirroring and projecting to your PC or wireless display
Cast to a display from a Windows PC. You can wirelessly connect your PC to a TV, projector, or other kind of external display that supports Miracast. Turn on your TV, projector, or other display. If you're using a Miracast dongle or adapter, make sure it's plugged in to the display.
How to earn Microsoft Rewards points - Microsoft Support
How to earn Microsoft Rewards points. It’s easy to rack up Microsoft Rewards points and earn your way toward great rewards like gift cards, movies, games, nonprofit donations, and more. Stay signed in with your Microsoft account and you'll earn points for doing the things you already do.
Applies To:
Microsoft account dashboard