Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof Intelligence from Microsoft 365 Advanced Threat Protection and Exchange Online Protection help prevent phishing messages from reaching your Outlook inbox.

If you don't recognize a charge on your account, go to the Manage your payments page of your Microsoft account dashboard and select "Investigate". Learn more. Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled.

Get help with Outlook mobile. For other help with your Microsoft account and subscriptions, visit Account & Billing Help. To get help and troubleshoot other Microsoft products and services, enter your problem here. Post questions, follow discussions and share your knowledge in the Outlook.com Community.

If your name, billing address, expiration date, or CVV number has changed for your Microsoft account payment method, you can update it. Update your payment method online. Sign in to the Payment options page with your Microsoft account.

There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

If you've received a message that's encrypted, learn how to View and reply to encrypted messages in Outlook. Encrypt a message with Microsoft 365 Message Encryption. New Outlook supports Microsoft 365 Message Encryption as long as your email server has an Office 365 Enterprise E3 license.

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

If you have a Microsoft subscription with recurring billing, you can change how you pay at any time. You can also cancel or turn off recurring billing for a Microsoft subscription. Sign in to Services & subscriptions with your Microsoft account.

You can add your credit card, debit card, bank account, PayPal account, or mobile phone as a new payment method for your Microsoft account. To add a Microsoft gift card to your account, go to redeem.microsoft.com. Learn more about how to Redeem a gift card or code to your Microsoft account.

This content can help you with your work or school account, which is the account provided to you by your organization (for example, dritan@contoso.com). If you're having problems with two-step verification on a personal Microsoft account, see Troubleshooting verification code issues.