If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

The Phone Link supports messages sent by Short Message Service (SMS). It also supports Multimedia Messaging Service (MMS) messaging. You can still send your favorite photos and GIFs from your PC. RCS messaging is also available for select Samsung devices. Learn more How many messages can I see?

In Microsoft Teams (free) in Windows 11, you can get SMS text messages when you link your Android device with Link to Windows. You can quickly and easily get to the things you use every day—your contacts, SMS text messages, create Meet now links for video chats, and see notifications.

Depending on your product and if it's still in support, Microsoft support experts are available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience.

Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Check for Windows updates. Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

Post questions, follow discussions and share your knowledge in the Outlook.com Community. You can give feedback by selecting Help from the top menu, then Feedback. If you need help with Outlook.com, you can read our self-help content, or get support via email.

Find your notifications. Windows 11 puts notifications in Notification Center—right on the taskbar—where you can get to them instantly. Notifications at a glance. Select the date and time in the taskbar to open the Notification Center.