Fix your Outlook email connection by repairing your profile
Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue.
Applies To: Outlook for Microsoft 365, Outlook 2021, Outlook 2019, Outlook 2016, Office for business, Office 365 Small Business, Microsoft 365 admin
How to sign in to or out of Outlook.com - Microsoft Support
If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.
Applies To: Outlook.com
Recover lost or deleted files - Microsoft Support
If you can't find a file on your computer or you accidently modified or deleted a file, you can restore it from a backup (if you're using Windows backup) or you can try to restore it from a previous version. Previous versions are copies of files and folders that Windows automatically saves as part of a restore point.
Phishing and suspicious behavior in Outlook - Microsoft Support
Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof Intelligence from Microsoft 365 Advanced Threat Protection and Exchange Online Protection help prevent phishing messages from reaching your Outlook inbox.
Applies To: Outlook 2021, Outlook 2021 for Mac, Outlook 2019, Outlook 2019 for Mac, Outlook 2016, Outlook on the web, Outlook.com, New Outlook for Windows
Contact Us - Microsoft Support
Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.
Account has been locked - Microsoft Support
Troubleshooting verification code issues. Avoid and report Microsoft technical support scams. Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.
Block or allow (junk email settings) - Microsoft Support
Messages received from any email address or domain in your safe senders and recipients list are never sent to your Junk Email folder. IMPORTANT: The server that hosts your mailbox may have junk email filtering settings that block messages before they reach your mailbox.
Applies To: Outlook on the web for Exchange Server 2016, Outlook on the web for Exchange Server 2019, Outlook Web App
Find and open File Explorer - Microsoft Support
Find and open File Explorer in Windows 10 and Windows 11, and customize Quick access by pinning and removing files and folders.
Free up drive space in Windows - Microsoft Support
Free up drive space in Windows. If your PC is running low on free space, you might not be able to install important Windows updates, and your PC’s performance may be affected. Here are some ways to free up space so you can keep your PC up to date and running smoothly.
Encrypt email messages - Microsoft Support
Encrypting an email message in Outlook means it's converted from readable plain text into scrambled cipher text. Only the recipient who has the private key that matches the public key used to encrypt the message can decipher the message for reading.
Applies To: Outlook for Microsoft 365, Outlook 2021, Outlook 2019, Outlook 2016