If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

Post questions, follow discussions and share your knowledge in the Outlook.com Community. Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Go to the Microsoft account sign-in page at https://account.microsoft.com and enter your email address. If you see a message that says "We couldn't find an account with that username." or "That Microsoft account doesn't exist", then the address you entered is not a Microsoft account. If you believe it should be:

All Outlook Data Files (.pst) and Offline Data Files (.ost) are listed along with the name of the account the files are associated with. If you cannot open your Outlook data file or suspect that the file is damaged, use the Inbox Repair tool (scanpst.exe) to repair errors in the file.

Did this resolve your issue? Check the Xbox services, games, and apps for any service outages.

To see self-help answers, or to get support via email, Select Help from the top menu then Help. Open the Help pane. Enter your question or issue in the Search Help box on the right, and then press Return.

Use the Xbox mobile app, the Xbox Game Pass app, or the Microsoft Store on PC to remotely install games—so your games are ready when you are. Here’s how to get your console and Windows device ready for installations that you’ll be able to start from your phone or mobile device.

To capture someone's attention in an email or meeting invite, type the @ symbol followed by their name within the message or invite. Doing so will highlight their name and prompt Outlook to add them to the To line, ensuring they notice, and add the @ symbol next to their message in the Inbox.

Find operating system info in Windows 11. To find out which version of Windows your device is running, press the Windows logo key + R, type winver in the Open box, and then select OK. Here’s how to learn more: Select Start > Settings > System > About . Open About settings.

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