You can set up an authenticator app to send a notification to your mobile device or to send you a verification code as your security verification method. You aren't required to use the Microsoft Authenticator app, and you can select a different app during the set up process.

You can create a Family Group by adding members to your Family. Notes: If someone is already part of a family group, they must leave or be removed from that group before joining another. They can also create a new Microsoft account to associate with a new family group.

Avoid and report Microsoft technical support scams. Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.

Sign in to your Microsoft account, and see Shop & Earn History. Note that Microsoft Rewards points will expire if you don't earn or redeem anything in 18 months. Learn how to redeem your Microsoft Rewards points for a huge variety of great products and sweepstakes.

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

Connect family members' devices. Set family organizers. How Microsoft stores and maintains your search history. Learn how to receive and interpret activity reports of your child's device use, including web browsing, apps and games usage, and screen time.

Add, remove or update an email address or phone number. If you want to make changes to the email addresses or phone numbers associated with your Microsoft account, use our guided support tool below to help you update the right information in the right way.

Microsoft Rewards doesn’t ask for a commitment or fees. It's included in your Microsoft account. Make sure you’re logged in, head to the Rewards page, and start exploring. As your points rack up, so do your opportunities to get great rewards.

Check if you Android device is listed under your account information. On your Android device: If you have the Link to Windows (downloaded) app: Go to Settings > Accounts. On select Android devices, you may find this information here: Go to Settings > Advanced features > Link to Windows.

By setting up MFA, you add an extra layer of security to your Microsoft 365 account sign-in. For example, you first enter your password and, when prompted, you also type a dynamically generated verification code provided by an authenticator app or sent to your phone.