Let's take a good look at the clues in this example that pretends to be a subscription confirmation to Norton LifeLock. 1. The sender address. The sender's email address is often the first clue that the message is a fake. In this example they haven't even tried to make it look real.

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

If you feel like you’ve been the target of a technical support scam, you can help Microsoft stop cybercriminals by reporting it. Learn more about avoiding technical support scams.

If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

To get help and troubleshoot other Microsoft products and services, enter your problem here . Post questions, follow discussions and share your knowledge in the Outlook.com Community. For additional support, see How to get support for Outlook.com. Get help with using mail, calendar, and contacts on Outlook.com.

If you get an email about unusual activity on your Microsoft account, or if you’re worried that someone else might have used your account, go to the Recent activity page. You’ll see when your Microsoft account was signed in during the last 30 days, along with any device or app-specific info.

Under Microsoft Defender Firewall, switch the setting to On. If your device is connected to a network, network policy settings might prevent you from completing these steps. For more info, contact your administrator. To turn it off, switch the setting to Off .

Find the information you need to import to or exporting from Outlook, whether you're using Office 365, Outlook 2016, or a Mac.

Change privacy settings in Windows. Choose how much information you want to share with Microsoft by changing your privacy settings. To do this, select Start , then open Settings , and select Privacy & security . You'll see a list of general privacy options.

If you're trying to add your Outlook.com account to Outlook or another mail app, you might need the POP, IMAP, or SMTP settings. You can find them below or by viewing them in your Outlook.com settings.