Fix your audio drivers. Hardware problems can be caused by outdated or malfunctioning drivers. Make sure your audio driver is up to date and update it if needed. If that doesn't work, try uninstalling the audio driver (it will reinstall automatically).

Chat with the bot and use it to assign tasks, reminders, or whatever task the bot assists with. To chat with a bot in Microsoft Teams, start a new chat and put the name of the bot in the To field.

Block or remove a bot in Microsoft Teams. To stop a bot from participating in a one-on-one chat, first find the chat name in your chat list, then click More options > Mute. If you want to remove a bot entirely from a channel, find the channel name, then click More options > Manage team.

Manually update Surface drivers and firmware. Manual updates are useful if you need to update an offline device, update many devices that are all the same model, or if you’re creating system images for your organization.

Earn points toward rewards by doing the stuff you do every day. It’s easy and it’s free. All you need to do is sign up, and Microsoft Rewards will be included in your Microsoft account: Microsoft Rewards. Once you’ve signed up, sign in to your Microsoft account to see your current points.

We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.

Remote Assistance Support from Microsoft allows a Microsoft support professional in another location to view your computer screen and work on your computer over a secured connection. Protect yourself from tech support scams. Before clicking 'I accept', review the: By selecting the ‘I accept’ option of Remote Assistance support from ...

Learn how to start a one-to-one chat with SMS participants and send invites for others to join Microsoft Teams (free), so you can chat with them.

If you can't see the desktop and instead see a blue, black, or blank screen, see Troubleshoot blue screen errors or Troubleshoot black or blank screen errors. Check for Windows updates. Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

How to use the PC Health Check app. Windows 11 Windows 10. PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems.