Chat with a bot in Microsoft Teams
Whether answering questions or taking care of mundane tasks, bots in Teams save you and others time to focus on what's most important.
Tip: Not sure what to say to a bot? Keep in mind each bot has a set of commands it understands and responds to. You can see these commands when you start typing a message to a bot.
Add a bot
There are a couple ways to add a bot in Teams:
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Go to Apps on the left of Teams. Search for your favorite app or browse the app categories to find new ones.
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In a channel, one-on-one chat, or group chat, type @ in the text box and select Get bots.
Note: If you're a team owner, you can add bots that receive and send messages in conversations without being @mentioned. Before you add this type of bot, make sure you understand the permissions it's requesting.
Chat with a bot one-on-one
Bots can help you plan your day, quickly get information, and more without leaving Teams.
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Go to Chat
and select New chat
.
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Type the bot's name in the To field.
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Chat away.
Chat with a bot in a channel or group chat
Bots can contribute to channel and group chat conversations, such as providing important updates or helping a team organize its work.
Typically, you or someone else @mentions a bot to interact with it, but some bots can play a more proactive role in conversations. These bots receive messages and respond without an @mention. (Whoever adds this kind of bot—whether it's you or another member—must consent to the required app permissions on for the conversation.)
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Type @ and the bot's name in the text box.
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Chat away.
This example shows a bot called Contoso assigning a follow-up task to Daniela based on the channel conversation.