Open a service request in the Microsoft 365 admin center. This service is free. Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

If you can’t connect to a Wi-Fi network that you could connect to before, it’s possible that the network settings might have changed or the profile is corrupted. To fix this, remove (or "forget") the network connection, then reconnect to the network.

From the Overview page, select Office apps and on that page, find the Microsoft 365 product you want to install and select Install. To install Microsoft 365 in a different language, or to install the 64-bit version, use the dropdown to find more options.

Use the Office offline installer to install Office 2016 or Office 2013 if you don't have an active Internet connection or you're having problems with slow speed or unreliable connections.

Unblock picture downloads for a single message. You can unblock downloads of linked pictures and other external content for a single message that comes from a trusted source. Choose the InfoBar at the top of the message, and then click Download Pictures.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.

Remote Assistance Support from Microsoft allows a Microsoft support professional in another location to view your computer screen and work on your computer over a secured connection. Protect yourself from tech support scams. Before clicking 'I accept', review the: Agreement for Microsoft Services. Microsoft Software License Terms.

Getting ready for the Windows 11 upgrade. Ways to install Windows 11. Managing Windows 11 “System requirements not met” message in your organization. Learn what to do when you see a warning message that your device does not meet Windows 11 minimum system requirements to upgrade.

Unlike in previous versions of Windows, you’ll need to use the media creation tool to create an ISO file to install Windows 10. Make sure you have a license to install Windows 10, and then follow these steps: On the Windows 10 download page, download the media creation tool by selecting Download now, then run the tool.