Report a scam. If you feel like you’ve been the target of a technical support scam, you can help Microsoft stop cybercriminals by reporting it. Learn more about avoiding technical support scams.

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Get Microsoft account help. Manage your personal account from a single dashboard, including payment information, purchases, subscriptions, and more. Go to your dashboard. You can use a Microsoft account, or a work or school account to sign into your Windows device.

Requests are for games in which you haven’t accumulated a significant amount of play time Note As a limited exception, digital game products may be eligible for a refund within 30 days if you’re unsatisfied with the license agreement or warranty, but only if you do not make or retain any copies.

Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Did this resolve your issue? Check the Xbox services, games, and apps for any service outages.

Post questions, follow discussions and share your knowledge in the Outlook.com Community. Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

查看此处以了解我们当前正在跟踪的已知游戏问题，并了解可以对其执行的操作。. 如果在电脑上安装或更新游戏服务时遇到问题，或者你注意到电脑版 Xbox 应用启动时缺少内容，则可能需要下载并运行适用于电脑的游戏服务修复工具。. 注意 在某些情况下，你 ...

Manually update Surface drivers and firmware. Manual updates are useful if you need to update an offline device, update many devices that are all the same model, or if you’re creating system images for your organization.

TPM 2.0 is used in Windows 11 for a number of features, including Windows Hello for identity protection and BitLocker for data protection. In some cases, PCs that are capable of running TPM 2.0 are not set up to do so. If you are considering upgrading to Windows 11, check to ensure TPM 2.0 is enabled on your device.