If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

Fix Bluetooth problems in Windows. If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

Your Surface comes with Windows recovery info that you can use to refresh your Surface or reset it to its factory condition. Always try to do that first before downloading a recovery image. To learn more, see the links below.

Swift Pair in Windows 11 lets you quickly pair a supported Bluetooth device with your PC. If the Bluetooth device supports Swift Pair, you’ll receive a notification when it's nearby and you put it into pairing mode to make it discoverable. Turn on a Bluetooth device that supports Swift Pair and make it discoverable.

Use System restore to make restore points when you install a new app, driver, or Windows update, and when you create a restore point manually. Restoring won’t affect your personal files, but it will remove apps, drivers, and updates installed after the restore point was made.

The Program Install and Uninstall troubleshooter helps you automatically repair issues when you're blocked from installing or removing programs. It also fixes corrupted registry keys. First, you'll need to download the troubleshooter. Download troubleshooter.

If you can't see the desktop and instead see a blue, black, or blank screen, see Troubleshoot blue screen errors or Troubleshoot black or blank screen errors. Check for Windows updates. Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

Learn how to get older apps or programs to run on Windows 10 or Windows 11 by adjusting compatibility settings.

To adjust power and sleep settings in Windows 11, select Start > Settings > System > Power & battery > Screen and sleep. Screen: Select how long you want your device to wait before turning the screen off when you're not using your device.

The enablement package is a great option for installing a scoped feature update like Windows 11, version 23H2 as it enables an update from version 22H2 to version 23H2 with a single restart, reducing update downtime. This enables devices to take advantage of new features now.