Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Tips: While signing in, select Yes at the "Stay signed in?" prompt if you want to go straight to your mailbox next time (not recommended for shared computers). Alternatively, check the "Don't show this again" box and select No to be prompted for your password each time.. If you can't sign in, or have forgotten your username or password, use our sign-in troubleshooter.

Message recall is available after you select Send and is available only if both you and the recipient have a Microsoft 365 or Microsoft Exchange email account in the same organization.Messages sent to or from a Hotmail, Gmail, or live.com account can't be recalled.

To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes.. To contact us in Outlook.com, you'll need to sign in.

Adding Emojis to your conversation. Below the message box are three buttons to help you insert content into your message. The emoji button opens menus where you can quickly search for what you want.

Notes: If you have existing lists of safe names and addresses, you can move that information into Outlook. Click Import from File and browse for the list file that you want. To create a file that uses your current list, click Export to File and then specify where you want the new file saved.. To change a name on the list, click the name that you want to change and then click Edit.

Better together tip: Manage drafts from Outlook for iOS and Outlook for Android. If you use Outlook for iOS or Outlook for Android, your drafts will automatically synchronize to your mobile device.From there, you can finish messages you've started at your computer, easily add attachments from your photos or camera, or use Office Lens to capture notes from a whiteboard in a meeting.

On the Outlook status bar, if you see Disconnected, Working Offline, or Trying to connect…, then Outlook can't reach the email server to send your mail.. To fix this problem, on the ribbon, select the Send/Receive tab, then, in the Preferences group, select Work Offline to toggle between offline mode and online mode.You may need to open the message and send it again or choose Send/Receive.

Cause: There are not enough columns to accept the information that you're trying to paste. Solution: Insert more columns, and then try pasting again. Insert additional columns. Click the column heading (A, B, C, and so on) for the column to the right of where you want to add a column.

Important: If your Microsoft cloud storage is full, you cannot send or receive email.Messages sent to you while your storage was full are bounced back to the sender and are unrecoverable. Check your mailbox storage to see what's taking up space. Learn more about recent changes.