If you pre-ordered a game and want to cancel, you can do so up to 10 days before the game launches at: Order history. After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store.

How to use cloud gaming. Note Cloud gaming does not support local multiplayer. Currently, it only supports one player and one account at a time. Game Pass Ultimate or a supported free to play game is required for cloud gaming. Join Xbox Game Pass Ultimate.

Get free Windows themes from Microsoft to personalize background, colors and sounds for your PC.

If you don't recognize a charge on your account, go to the Manage your payments page of your Microsoft account dashboard and select "Investigate". Learn more. Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled.

Install text-to-speech languages in Windows 10 and Windows 11. Within Windows 10 and Windows 11 settings, you can install different language packs to translate and read content aloud in different languages. To install a new language, Open the Start menu on your Windows device and select Settings > Time & Language.

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

Add, remove or update an email address or phone number. If you want to make changes to the email addresses or phone numbers associated with your Microsoft account, use our guided support tool below to help you update the right information in the right way.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

Modern workplace training. Learn how to get more work done, from anywhere on any device with Microsoft 365 and Windows 10. Discover how industry professionals leverage Microsoft 365 to communicate, collaborate, and improve productivity across the team and organization. Start here.

Find the information you need to build, run, and grow your small business with Microsoft 365. Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.