Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Windows 10. When you connect a scanner to your device or add a new scanner to your home network, you can usually start scanning pictures and documents right away. If your scanner doesn't automatically install, here's some help to get things working.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

Manually update Surface drivers and firmware. Manual updates are useful if you need to update an offline device, update many devices that are all the same model, or if you’re creating system images for your organization.

If you don’t have access to the account that made the purchase, you’ll need to contact your financial institution for a refund. We provide digital game product refunds as part of a consistent and reliable buying experience.

If you haven't already set up messages, do the following: On your PC, in the Phone Link, select Messages. To start a new conversation, select New message. Enter the name or phone number of a contact. Select the person you want to send a message to.

Get free Windows themes from Microsoft to personalize background, colors and sounds for your PC.

Report a scam. If you feel like you’ve been the target of a technical support scam, you can help Microsoft stop cybercriminals by reporting it. Learn more about avoiding technical support scams.

Get help for the account you use with Microsoft. Find how to set up Microsoft account, protect it, and use it to manage your services and subscriptions.