Troubleshoot issues if you can't cancel your subscription. If you don't see an option to cancel or turn off recurring billing, try the following: Make sure you're signed in to the Microsoft account dashboard with the same Microsoft account you used to purchase Microsoft 365.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

To get a refund on Microsoft 365 Basic, Personal or Family, follow the steps to cancel the subscription: Go to the Subscriptions page of the Microsoft account used to purchase your subscription.

Learn more about our Xbox subscription refund policy. You can receive a refund within 30 days of your initial purchase or before your first recurring billing date (whichever is sooner) by canceling your subscription in the steps that are outlined in the section “Canceling a subscription.”.

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Xbox subscription cancellations and refunds. Request a refund for digital games. Check your Xbox purchase history. Get help with purchase errors. Pre-order Xbox digital games in the Microsoft Store. Get help with a digital code or gift card.

你可以随时取消 Xbox 订阅。. 关闭定期计费将停止订阅的未来扣费，并使你在订阅到期之前使用其权益。. 你也可能有资格立即取消并获得退款；但不是所有订阅费用都能退款。. 了解如何在下面的“取消订阅”部分中取消 Xbox 订阅并检查退款资格。. 在以下国家 ...

Select a different account. You have multiple accounts. Choose the account you want to sign in with. Manage your subscription. Outlook.comMore... Less. You can view or renew your subscriptions at account.microsoft.com. Learn more.

If you don’t have access to the account that made the purchase, you’ll need to contact your financial institution for a refund. We provide digital game product refunds as part of a consistent and reliable buying experience.

If you feel like you’ve been the target of a technical support scam, you can help Microsoft stop cybercriminals by reporting it. Learn more about avoiding technical support scams.