If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

If your Surface isn’t working properly, the Microsoft Surface app and Surface Diagnostic Toolkit can help you find and solve problems. Notes: If your work or school manages your Surface, check with your IT department before running the tool.

Manually update Surface drivers and firmware. Manual updates are useful if you need to update an offline device, update many devices that are all the same model, or if you’re creating system images for your organization.

System File Checker is a utility in Windows that checks for problems with files on your computer. To run it, follow these steps: Make sure you've installed the latest updates for Windows, and then restart your machine. To find out more, read Update Windows.

Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue.

SharePoint is a browser-based app that you connect to through your web browser, like so: Go to office.com, and sign in to your work or school account. In the upper left corner of the window, select the app launcher > All apps > SharePoint.

If you’re having problems with Wi-Fi on your Surface, like you can’t connect to Wi-Fi or have problems staying connected, try the solutions below to fix them. Windows 11 Windows 10. To fix Wi-Fi connection problems on your Surface: Solution 1: Run Windows Network Troubleshooter.

If you receive a protected email message sent to the work or school account you use with Microsoft 365 in Outlook or Outlook on the web, the message should open like any other message. You'll see a banner at the top of the message that informs you of any restrictions on the message.

Using Magnifier on Windows 11. Magnifier makes part or all of your screen bigger so you can see words and images better. Expand any or all of the following sections to learn more about Magnifier.

Surface devices get updates through Windows Update. Find out what's included in each update and how to manually update your Surface. Select your device from the following list to see its update history. If you don't know your Surface model, find out which Surface model you have.