To add a new credit card, bank card or other payment method to your Microsoft account, follow the steps below: Select Sign in below to go to the Payment options page of your Microsoft account dashboard.

If your name, billing address, expiration date, or CVV number has changed for your Microsoft account payment method, you can update it. Update your payment method online. Sign in to the Payment options page with your Microsoft account.

If you’re unable to read all 25 characters of your digital code, you’ll need to request a replacement code by contacting aka.ms/contactxboxsupport. When you contact support, make sure to provide the proof of purchase, the serial number, and a picture of the damaged code.

A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit ...

Microsoft Rewards offers and redemption catalogs vary across regions. The following is a list of countries/regions in which Microsoft Rewards is currently available:

Xbox subscription cancellations and refunds. Request a refund for digital games. Check your Xbox purchase history. Get help with purchase errors. Pre-order Xbox digital games in the Microsoft Store. Get help with a digital code or gift card.

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

If you have a Microsoft subscription with recurring billing, you can change how you pay at any time. You can also cancel or turn off recurring billing for a Microsoft subscription. Sign in to Services & subscriptions with your Microsoft account.

If you want to track your Microsoft Rewards order after you redeem an award, sign in to the Rewards page with your Microsoft account, select Redeem and then select Order history. On the Order history page, find your order and then look under Status. Open Rewards dashboard.

Cancel Microsoft 365 with the help of a support advocate. If you're thinking of cancelling a Microsoft 365 subscription or need help switching to another plan that better meets your needs, support agents are available to help. Request a call back.