A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit ...

Depending on your product and if it's still in support, Microsoft support experts are available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience.

Check for Windows updates. Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Get Microsoft 365 support, help, and learning resources. Organize your life, expand your creativity, and protect what’s important with Microsoft 365.

We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.

If you're moving from a Windows 7 or Windows 8.1 PC to a new Windows device, you'll find that the best way to get apps and games is through Microsoft Store. Microsoft Store is familiar on any device—you can search for free and paid apps like Adobe Reader, view their popularity and ratings, and download them to your device.

You can set up your work or school account on the Microsoft Authenticator app for Android or iOS. Important: If you already set up your work or school account in the Microsoft Authenticator app, you don't need to do it again. Go to the Security info page using the steps above.

In Microsoft Teams (free) in Windows 11, you can get SMS text messages when you link your Android device with Link to Windows. You can quickly and easily get to the things you use every day—your contacts, SMS text messages, create Meet now links for video chats, and see notifications.

To make a call on your PC: Open the Phone Link and select Calls. In the Search your contacts box, search for a contact name or number. Alternately, you can directly enter a phone number on the dial pad. Select the Dial icon to start your call.