Change or reset your Windows password. Accessing the account of someone who has died. Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.

Add, remove or update an email address or phone number. If you want to make changes to the email addresses or phone numbers associated with your Microsoft account, use our guided support tool below to help you update the right information in the right way.

There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.

Follow these steps to reset your Microsoft account password. Follow the steps on this page to change the Microsoft account email address or phone number (also known as your account alias or username) that you use to sign in.

Find out how to submit a request for a refund for a purchase of digital Xbox content.

订阅因未付款而处于锁定状态的原因有多种：. 借记卡上的资金不足. 信用卡已到期. 你的信用卡被盗，因此你关闭了该帐户. 你收到了一张新信用卡，并关闭了旧信用卡. 由于某些其他原因，你的银行拒绝了购买.

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Change your password with your email provider. See the following sections for instructions on changing your email account password for several major email providers. If your email account provider isn't listed, contact your admin or the email provider's help desk.

解决方案 2：验证你的 Microsoft 帐户安全信息. 添加安全信息时，必须验证您可以通过该电子邮件地址或电话号码接收安全代码。. 如果在首次设置帐户时跳过此步骤，在系统提示时，您需要进行验证。. 如果自从您更新了您的安全信息后经过了一段时间，系统可能 ...

Choose how much information you want to share with Microsoft by changing your privacy settings. To do this, select Start , then open Settings , and select Privacy & security . You'll see a list of general privacy options. There are links to specific privacy settings on the left of the page.