Learn how to locate your downloaded files on your PC using File Explorer or your browser settings. Follow the steps to access your Downloads folder under Quick access or This PC.

Learn how to get a refund for digital game products purchased from the Microsoft Store or Xbox apps. Find out the eligibility criteria, guidelines, and resources for refund requests.

Learn how to access SharePoint through your web browser and your work or school account. Find out how to troubleshoot if you can't see or find the SharePoint app on office.com.

Learn how to troubleshoot common printer issues in Windows 11, 10, 8.1 and 7. Follow the steps to check cables, wireless connection, driver, spooler, and status of your printer device.

若要在 Windows 11 中检查激活状态，请选择“开始 ”按钮，然后选择“设置 > 系统 ” ，然后选择“激活 ”。 。 激活状态将在“激活”旁边列出。 在“设置”中检查激活状态. 你将在“激活”页面上看到以下一条激活状态消息：

Learn how to show hidden files, folders, and drives in Windows 11 and Windows 10. Follow the simple steps to open File Explorer and select View > Show > Hidden items.

Learn how to compress and extract files or folders in Windows 10 or 8.1. Follow the simple steps to create, rename, or delete zipped folders and avoid encrypting sensitive files.

Learn how to fix common errors and issues with Windows Media Player, such as audio or video codecs, playback problems, network connectivity, and DRM. Follow the steps to update drivers, run troubleshooters, repair or reset, or reinstall Windows Media Player.

Learn how Microsoft Edge collects and stores data on your device and online, and how to clear it. Find out how to manage your privacy settings, sync data, and use InPrivate browsing.

Learn how to use the latest wireless technologies and security standards in Windows 11 and Windows 10. Find out if your router, network adapter, and PC support Wi-Fi 7, 6, and WPA3, and how to check your settings.