To redeem a Microsoft gift card, Xbox download code or token, select Redeem code below, sign in, and enter or paste the code or token value. Redeem Code. Tip: If you bought the wrong code, please contact the retailer.

Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

Follow these steps to reset your Microsoft account password. Follow the steps on this page to change the Microsoft account email address or phone number (also known as your account alias or username) that you use to sign in.

Did this resolve your issue? Check the Xbox services, games, and apps for any service outages.

For help from an agent, follow the Get help link below to chat or request a call—we’ll call you so you don’t have to wait. For even faster help, search for your topic on our site. Get help.

订阅因未付款而处于锁定状态的原因有多种：. 借记卡上的资金不足. 信用卡已到期. 你的信用卡被盗，因此你关闭了该帐户. 你收到了一张新信用卡，并关闭了旧信用卡. 由于某些其他原因，你的银行拒绝了购买.

Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.

代码可以是你从 Microsoft 或受信任的零售商处购买的数字卡或物理卡。. 请注意，如果帐户的未结余额或付款选项不再有效，则无法激活或使用代码。. 有关详细信息，请参阅：. 在 Xbox 上查看和管理订阅. 重要 在兑换代码之前，请确保已登录到设备或浏览器上的 ...

A Microsoft account gives you access to Microsoft products and services with just one login. Notes: You can either use an email address you own as a Microsoft account, or create a new address by choosing "Get a new email address" or "Use your email instead" when you sign up.