If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

Find out how to submit a request for a refund for a purchase of digital Xbox content.

There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

Buy stuff from Microsoft Store online (from your mobile device, on Xbox One, in the Microsoft Store app on your Windows 10/11 or Windows 8.1 device, or via the web). For more info, see Shop and earn Microsoft Rewards points. Explore the earn page and the points breakdown page.

如果你仍无法进行购买，请使用该页面右侧的“联系我们”按钮获取帮助。. “此方式无效。. 请与你的银行联系，以获取详细信息”. 如果你在尝试为购买付款时看到付款方式错误，请尝试使用其他付款方式。. 下面说明了如何更新支付选项：. 登录到要更新的 ...

尝试在 Xbox 主机上进行购买时看到以下错误消息：. 已阻止您的账户在 Microsoft Store 中进行购买。. 有关详细信息，请转到 Xbox.com/PurchaseBlock. 这可能意味着：. Xbox 服务暂时出错。. Microsoft 帐户的隐私和在线安全设置正在阻止您进行购买。. 您的 Xbox One 主机或 ...

With a USB-C connection, you can charge your Windows 11 PC, and you can also connect to other USB Type-C devices such as mobile phones, docking stations, display adapters, and other devices that have a USB-C port. Unfortunately, some combinations of hardware and software may cause problems. If this happens, you may get a notification that there ...

订阅因未付款而处于锁定状态的原因有多种：. 借记卡上的资金不足. 信用卡已到期. 你的信用卡被盗，因此你关闭了该帐户. 你收到了一张新信用卡，并关闭了旧信用卡. 由于某些其他原因，你的银行拒绝了购买.

Help with a work or school account password. I need to talk to a customer support agent. Learn how to get Microsoft account help, troubleshoot sign in issues, keep your account secure, and manage your Microsoft account dashboard.

For more on freeing up space on your PC, see Free up drive space in Windows. Learn how to run a disk cleanup in Windows including deleting temporary and system files to free up disk space.