Find help and how-to articles for Windows operating systems. Get support for Windows and learn about installation, updates, privacy, security and more.

There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

Find out how to submit a request for a refund for a purchase of digital Xbox content.

To find a customer service phone number in your country, please click a region and find your country. Note: Support cases for Surface devices may only be initiated online.

你如何自行解决此问题. 好消息是你可以自行解决此问题。. 你可以为订阅指定其他支付选项以支付逾期未付余额。. 只需登录包含订阅的 Microsoft 帐户，然后按照屏幕说明操作。. 注意 如果你使用同一信用卡购买了其他 Microsoft 服务，则这些服务也可能受到影响 ...

Find your Windows settings in a snap! Select the Start button, then select Settings . From there, browse the categories or use search to find what you're looking for. Windows 11 Windows 10. Tips: Most apps have their own settings. In the app, select Settings to make app-specific changes.

Use the Xbox mobile app, the Xbox Game Pass app, or the Microsoft Store on PC to remotely install games—so your games are ready when you are. Here’s how to get your console and Windows device ready for installations that you’ll be able to start from your phone or mobile device.

Help with a work or school account password. I need to talk to a customer support agent. Learn how to get Microsoft account help, troubleshoot sign in issues, keep your account secure, and manage your Microsoft account dashboard.

订阅因未付款而处于锁定状态的原因有多种：. 借记卡上的资金不足. 信用卡已到期. 你的信用卡被盗，因此你关闭了该帐户. 你收到了一张新信用卡，并关闭了旧信用卡. 由于某些其他原因，你的银行拒绝了购买.

Contact Microsoft Support. What's new. Surface Pro. Surface Laptop. Surface Laptop Studio 2. Surface Laptop Go 3. Microsoft Copilot. AI in Windows. Explore Microsoft products.