Avoid and report Microsoft technical support scams
Provides information for avoiding and reporting Microsoft technical support scams.
Activate Windows | Microsoft Support
Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.
XBOX payment error messages, error codes, and VPN policies for ...
Go to Payment & billing and select Payment options. Under Payment methods, you can select Add a new payment method, View or edit card, or Remove card. Enter your updated info, and select Save. You're done unless you see more prompts. If that doesn't work, contact your bank or payment provider to verify your payment info.
Secure your account if you think you’ve been hacked
If you think your Microsoft account has been hacked, find out how to secure your account and check for unauthorized activity.
Protect yourself from online scams and attacks | Microsoft Support
Criminals use phishing attacks, malware, and tech support scams to try and steal your information and your money. Learn how to stop them.
Find your Windows product key | Microsoft Support
Learn how to find a Windows product key for activation, and when you'll use a digital license instead.
Applies To: Microsoft account dashboard
Phishing and suspicious behavior in Outlook | Microsoft Support
A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money. Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof intelligence in Exchange Online Protection helps prevent phishing ...
Applies To: Outlook 2024, Outlook 2024 for Mac, Outlook 2021, Outlook 2021 for Mac, Outlook.com, New Outlook for Windows
Using product keys with Microsoft 365
Answers to questions on finding, getting, and applying product keys.
Applies To: Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Excel 2024, Word 2024, Outlook 2024, PowerPoint 2024, Access 2024, OneNote 2024, Project Standard 2024, Visio Professional 2024, Visio Standard 2024, Office 2024, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Microsoft 365 for home, InfoPath 2013
Obtain a digital certificate and create a digital signature
About digital signatures and certificates in Office, and buying a digital certificate from a certificate authority or create your own.
Applies To: Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Word 2024, Word 2021, Word 2019, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Office 2016
How to recover a hacked or compromised Microsoft account
Learn how to recover a hacked or compromised account, what to do next, and how to prevent your account from being compromised in the future.
Applies To: Outlook.com