If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Manually update Surface drivers and firmware. Manual updates are useful if you need to update an offline device, update many devices that are all the same model, or if you’re creating system images for your organization.

Fix your audio drivers. Hardware problems can be caused by outdated or malfunctioning drivers. Make sure your audio driver is up to date and update it if needed. If that doesn't work, try uninstalling the audio driver (it will reinstall automatically).

You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.

PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems. It is periodically updated based on customer feedback to help you make the most of your Windows PC. How to open PC Health Check. In Windows, use Search on the taskbar to ...

To create a recovery drive in Windows 11: In the search box on the taskbar, search for Create a recovery drive and then select it. You might be asked to enter an admin password or confirm your choice. When the tool opens, make sure Back up system files to the recovery drive is selected and then select Next.

In the search box on the taskbar, type device manager, then select Device Manager from the menu.

Chat with a bot in a channel or group chat. Bots can contribute to channel and group chat conversations, such as providing important updates or helping a team organize its work. Typically, you or someone else @mentions a bot to interact with it, but some bots can play a more proactive role in conversations.

从 USB 设备启动不会刷新或重置你的 Surface。 相反，它让可以你使用 Windows 或 USB 设备上的其他操作系统启动 Surface。 有关如何为 Surface 创建可启动 USB 驱动器的信息，请参阅 为 Surface 创建和使用 USB 恢复驱动器。