Manage your Microsoft 365 subscription or Office product
You can manage all of your Microsoft subscriptions in your Microsoft account dashboard. Select each subscription to change when and how you pay, or to see order history & receipts. Choose your account type.
Applies To:
Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel for Microsoft 365 for Mac, Word for Microsoft 365 for Mac, Outlook for Microsoft 365 for Mac, PowerPoint for Microsoft 365 for Mac, OneNote for Microsoft 365 for Mac, Word for the web, OneNote for the web, PowerPoint for the web, Excel 2021, Word 2021, Outlook 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2021 for Mac, Word 2021 for Mac, Outlook 2021 for Mac, OneNote 2021 for Mac, Office 2021 for Mac, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2019 for Mac, Word 2019 for Mac, Outlook 2019 for Mac, PowerPoint 2019 for Mac, OneNote 2019 for Mac, Office 2019 for Mac, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, Microsoft 365 admin, Outlook on the web, Word Web App, Microsoft account dashboard, New Outlook for Windows
Cancel a Copilot Pro subscription - Microsoft Support
To cancel your Microsoft Copilot Pro subscription, please follow the instructions below: Go to the Services & subscriptions page of the Microsoft account used to purchase your subscription. It's important to use that account.
Applies To:
Microsoft account dashboard
How to get a refund on a Microsoft subscription
How to get a refund on Microsoft 365 subscriptions. To get a refund on Microsoft 365 Basic, Personal or Family, follow the steps to cancel the subscription: Go to the Subscriptions page of the Microsoft account used to purchase your subscription.
Applies To:
Microsoft account dashboard
Play a CD or DVD in Windows Media Player - Microsoft Support
Play a CD or DVD in Windows Media Player. In Windows Media Player, you can play audio CDs, data CDs, and data DVDs that contain music or video files (also known as media CDs). You can also play video CDs (VCDs), which are similar to DVDs, although the video quality isn't as high.
How to investigate a billing charge from Microsoft
If you don't recognize a charge on your account, go to the Manage your payments page of your Microsoft account dashboard and select "Investigate". Learn more. Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled.
Applies To:
Microsoft account dashboard
Update to enable TLS 1.1 and TLS 1.2 as default secure protocols in ...
This update provides support for Transport Layer Security (TLS) 1.1 and TLS 1.2 in Windows Server 2012, Windows 7 Service Pack 1 (SP1), and Windows Server 2008 R2 SP1.
Manage Microsoft 365 payment information and billing for your business
In the Microsoft 365 admin center, you can manage the payment information and billing for your Microsoft 365 subscription. From here you can review your invoices, add a new payment method, or check your other Microsoft billing information.
Help with Microsoft Store purchases - Microsoft Support
Learn how to contact Microsoft Store support to get help for your payment and billing issue.
Applies To:
Microsoft account dashboard
Account help
Get Microsoft account help. Manage your personal account from a single dashboard, including payment information, purchases, subscriptions, and more. Go to your dashboard. You can use a Microsoft account, or a work or school account to sign into your Windows device.
Troubleshoot screen flickering in Windows - Microsoft Support
Screen flickering in Windows 11 is usually caused by a display driver issue or incompatible app. To determine whether a display driver or app is causing the problem, check to see if Task Manager flickers.