Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Get Microsoft account help. Manage your personal account from a single dashboard, including payment information, purchases, subscriptions, and more. Go to your dashboard. You can use a Microsoft account, or a work or school account to sign into your Windows device.

Get free Windows themes from Microsoft to personalize background, colors and sounds for your PC.

Did this resolve your issue? Check the Xbox services, games, and apps for any service outages.

Here's how to pay a past-due balance on your account using a Microsoft account balance: Find your past-due subscription on the Services & subscriptions page. The amount past due is shown in red. Select Pay now, and then follow the instructions to pay the balance due.

Press the Xbox button on your controller to open the guide, and then go to Profile & system > Settings > Account > Subscriptions. Select the subscription that you want to manage. From here, you can view your plan, expiration date, billing history, subscription status, and change how you pay.

Microsoft Edge. Microsoft Lens for Android. Microsoft Lens for iOS. Microsoft Lists. Microsoft Loop. Microsoft PC accessories. Microsoft Start. Microsoft Store & billing. Microsoft Stream.

On your PC, open the Xbox app and sign in with the Xbox account you used for Game Pass Friends & Family. Expand Friends at the bottom of the screen. Open the message in CHAT from Xbox detailing the information on your Ultimate code.

Post questions, follow discussions and share your knowledge in the Outlook.com Community. Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

If you pre-ordered a game and want to cancel, you can do so up to 10 days before the game launches at: Order history. After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store.