Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Start by running the automated audio troubleshooter in the Get Help app. Get Help automatically runs diagnostics and takes the correct steps to fix most audio issues. Open Get Help. If the Get Help app is unable to resolve your sound or audio issue, try the possible solutions listed: Windows 11 Windows 10. 1.

Get free Windows themes from Microsoft to personalize background, colors and sounds for your PC.

Get help with a damaged or unreadable code. If you’re unable to read all 25 characters of your digital code, you’ll need to request a replacement code by contacting aka.ms/contactxboxsupport. When you contact support, make sure to provide the proof of purchase, the serial number, and a picture of the damaged code.

Right-click on a file to access the new context menu. For more info, see Finding items in the File Explorer context menu. Find and open File Explorer in Windows 10 and Windows 11, and customize Quick access by pinning and removing files and folders.

Help for admins of small businesses. Microsoft Store support. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Follow the instructions. You can also use Quick Assist to give and receive remote assistance. Remote Assistance and Easy Connect let someone you trust take over your Windows 10 PC and fix a problem from wherever they are.

The Teams Meeting add-in lets you schedule a Teams meeting from Outlook. The add-in is available for Outlook on Windows, Mac, web, and mobile, and should be automatically installed if you have Microsoft Teams and either Office 2016, Office 2019, or Office 2021 installed on your Windows PC.

Your Hotmail or Outlook.com password is the same as your Microsoft Account password. If you can you sign in but are having problems with Outlook.com, check the service status. If the status isn't green, wait until the service is running normally and try again.

Use Outlook in the new Microsoft Edge. In Microsoft Edge, sign in to your Outlook on the web or Outlook.com account. Select Settings and more at the top of the window. Select Apps > Install this site as an app.