Find your error code. If you’ve received an error code, we have solutions that can help you to resolve your issue. Just browse for your code in the list below. For additional PC help, go to: Troubleshoot issues with the Xbox app for Windows. For additional console help, go to: Troubleshoot game issues on Xbox. Error codes. Collapse all. Xbox 360.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Workaround for error code 0x800705aa, error code 0x8007007e, and error code 0x80004005. To work around this problem, replace the Dpcdll.dll file by using a clean Dpcdll.dll file that has the correct version. Note To obtain the clean Dpcdll.dll file, copy the Dpcdll.dll file from a new installed computer.

Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin.

You can bring up the Xbox Startup Troubleshooter on this console by holding only the Pair button and then pressing the Xbox button . Continue holding the Pair button and Eject button for 10-15 seconds. Listen for two “power-up” tones a couple of seconds apart.

Restoring files from previous versions. Restore deleted files and folders or restore a file or folder to a previous state. Navigate to the folder that used to contain the file or folder, right-click it, and then select Restore previous versions.

Fixes an issue in the Cdboot.efi, Cdboot_noprompt.efi, Efisys.bin, and Efisys_noprompt.bin files that causes a "Boot failed" error message. This issue occurs when you start a UEFI-enabled computer from the installation DVD of a 64-bit version of Windows 7 or Windows Server 2008 R2.

Find the Recycle Bin. If your desktop shows no icons at all, right-click (or press and hold) the desktop and select View. If Show desktop icons has no checkmark, click it to add one. If that doesn't work, try this: Select Start > Settings > Personalization > Themes > Desktop icon settings.

Storage Sense can automatically free up drive space for you by getting rid of items that you don't need, like temporary files and items in your Recycle Bin. For more info, see Manage drive space with Storage Sense.