You might see Error 0xC0000142 when you start an Office application. To help you resolve this, try the solutions below. We’ve listed the most common solutions first so try the steps in the order they're listed.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

On the File menu, click Office Account or Account. For Office Click-to-Run installations, an Update Options item is displayed. For MSI-based installations, the Update Options item is not displayed. Describes an issue where Lync (Skype for Business) or Outlook crash. Provides a resolution.

Fixes an issue in which the ISServerExec.exe process crashes, and the SSIS package execution fails intermittently when you execute an SSIS 2012 or SSIS 2014 package.

Run the recovery assistant if you've tried all of the preceding steps and Outlook is still crashing or hanging. This step creates detailed information about your Outlook configuration and provides solutions for any known issues that are detected.

Select Start > Settings > Apps > Apps & features. Apps & features in Settings. Select the More icon next to the app you want to fix. Select the Advanced options link under the name of the app (some apps don't have this option). On the page that opens, select Repair if it's available.

Resolution. If all affected C++ binaries that are built by using Visual C++ 2013 use the C Runtime DLL (msvcr120.dll), install the updated Microsoft Visual C++ 2013 Redistributable – 12.0.40660.0 or a later version.

Outlook crashes when you click File > Options, and you see the error below. This issue only affects First Release for Deferred Channel Version 16.0.8201.2158. Crash details: Faulting application name: OUTLOOK.EXE, version: 16.0.8201.2158, time stamp: 0x5975d6bc. Faulting module name: KERNELBASE.dll, version: 6.1.7601.23807, time stamp: 0x5915fe14

Fixes an issue that occurs when Windows Explorer is hosting a shell extension that was created by using Microsoft Foundation Class (MFC) and the Explorer.exe process stops responding (hangs).

You might get this error when you start the Office 2021, Office 2019, Office 2016, or Office 2013 versions of Excel, Word, Outlook, PowerPoint, Publisher, or Visio on your PC: Microsoft Excel has stopped working. Microsoft Word has stopped working. Microsoft Outlook has stopped working.