If your Surface doesn't turn on at all, your device needs to be sent to Microsoft for repair or replacement. For more details, check If your Surface still won't turn on or start, submit a service order.

If your computer is showing a black or blank screen in Windows, these troubleshooting tips could help get your system back up and running.

Find out how to troubleshoot the XBOX Wireless Adapter for Windows, if your adapter doesn't install or respond, won't bind to your controller, or disconnects frequently from it.

Startup Repair is a Windows recovery tool that can fix certain system problems that might prevent Windows from starting. It scans your computer for the problem and then tries to fix it so your computer can start correctly.

Windows 11 Windows 10 Summary Resetting your PC in Windows is a powerful feature that allows you to restore your device to its original state, which can be useful whether you're experiencing performance issues, software problems, or simply want a fresh start. This feature is designed to be user-friendly and provides several options to suit different needs. Before you reset your PC Resetting ...

If your problem does not occur while the computer is in a clean boot environment, then you can determine which startup app or service is causing the problem by systematically turning them on or off and restarting the computer.

Basic troubleshooting steps for Windows 10 blue screens and stop code errors In most cases when Windows 10 restarts unexpectedly, the problem is resolved by the restart and no further action is needed. However, if Windows 10 restarts frequently due to the same stop code error, try these basic troubleshooting steps to resolve the issue:

Windows 11 Windows 10 Go to Start , select the Power button, and then select Restart . Go to Start , select the Power button, and then select Restart .

Go to Start , select the Power button, and then select Restart .

Learn how to fix Surface battery charging issues, including when Surface will not charge or run on battery. Follow step by step troubleshooting and power solutions.