If you are unable to locate the BitLocker recovery key and can't revert any configuration change that might have caused it to be required, you’ll need to reset your device using one of the Windows recovery options. Resetting your device will remove all of your files.

The enablement package is a great option for installing a scoped feature update like Windows 11, version 23H2 as it enables an update from version 22H2 to version 23H2 with a single restart, reducing update downtime. This enables devices to take advantage of new features now.

Open the Surface app. In the Surface app, expand Help & support to check if the update status is "You're up to date" or something else. If needed, select the option to update the devices. Note: If you don't have the Surface app installed, you can download the Surface app from the Microsoft Store.

How to redeem a code in the Microsoft Store on Windows. Press the Start button , and then enter store into the search bar. Choose Microsoft Store from the results to open the app. Select your account in the top-right corner of the screen, and then select Redeem code or gift cards.

Go to Start > Settings > Update & Security > Windows Security > Device security . Under Security processor, select Security processor details. Select Security processor troubleshooting, and then under Clear TPM, select Clear TPM. You'll need to restart your device to complete the process.

You can access the following firmware features on any Surface Pro model or Surface 3: Secure Boot Control. Secure Boot technology blocks the loading of uncertified bootloaders and drives. Trusted Platform Module (TPM). TPM technology provides a major advancement over BIOS in hardware-based security features. How do I get to the UEFI settings?

Press the Xbox button to open the guide, select Profile & system > Settings > Devices & connections > Controllers & headsets, and then select the controller you want to update. On the Xbox Wireless Controller screen, select “…” to check the firmware version for your controller.

The easiest way to find which Surface model you have is to use the Surface app. It shows the model name of your Surface device and each Surface accessory. Note: When signed in to the Surface app, you can see information for other Surface devices that you've also signed in to. Open the Surface app.

PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems. It is periodically updated based on customer feedback to help you make the most of your Windows PC. How to open PC Health Check.

On the Windows 11 software download page , select Create tool now and follow the instructions to install Windows 11. Warning: Microsoft recommends against installing Windows 11 on a device that does not meet the Windows 11 minimum system requirements.