Along with software updates for Windows 10 or Windows 11, it's important to make hardware updates, also known as updates for drivers and firmware. You can quickly check the health of your Surface drivers and firmware using the Surface app. Open the Surface app.

Symptoms. Even if a subscriber identification module (SIM) card is correctly inserted in Microsoft Surface Pro LTE Advanced, Long-Term Evolution (LTE) connection can fail and result in "disconnected" status. In some cases, the Cellular option disappears from available network list and you cannot try this connection.

Windows 11 Windows 10. If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key. Where can I find my BitLocker recovery key?

How to redeem a code in the Microsoft Store on Windows. Press the Start button , and then enter store into the search bar. Choose Microsoft Store from the results to open the app. Select your account in the top-right corner of the screen, and then select Redeem code or gift cards.

Refunds for digital games include Microsoft Store digital game offers, Xbox apps (excluding movies and TV apps), digital gaming bundle offers, digital game durable content, and some digital game consumable content, whether made available through the Xbox console, on your PC, or on your mobile device.

Uninstall from the Start menu. Select Start > All apps and search for the app in the list shown. Press and hold (or right-click) on the app, then select Uninstall. Uninstall in Settings. Select Start > Settings > Apps > Apps & features . Find the app you want to remove, select More > Uninstall.

Swipe in from the right edge of the screen, and then tap Search.Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search.Type Command Prompt in the Search box, right-click Command Prompt, and then click Run as administrator.If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

Press the Xbox button to open the guide, select Profile & system > Settings > Devices & connections > Controllers & headsets, and then select the controller you want to update. On the Xbox Wireless Controller screen, select “…” to check the firmware version for your controller.

How to redeem an Office product key. Sign in to Office.com/setup with your Microsoft account. Enter the 25-character code, and then select Next . Sign in. How to redeem a Windows activation code. On your Windows PC, go to the Activation section of the Settings app and select Change product key. Open Settings. Problems redeeming a code?

Select the product you need help with. We'll show you self-help options first. Additional help is available if you need it, including live chat with a Microsoft specialist. Microsoft 365. Office. Windows. Xbox. Surface devices. Copilot.