You see the following error code when you try to launch a game on a Windows 10/11 device: 0xc0ea0001. This can mean that there’s a potential service outage or an issue with the licence manager on your device.

You see the following error code when you try to download and install a game or an app through Xbox Live to your Xbox One console: 87E0000F. This error may mean one of the following: The Xbox One console doesn't have the latest update.

Run the Gaming Services Repair Tool. You can use this tool from within the Xbox app or try the downloadable version. For more information on how to run this tool, visit: Gaming Services Repair Tool for PC.

If installation doesn't start automatically, browse the disc to find the program setup file, usually called Setup.exe or Install.exe. Open the file to start installation. Insert the disc into your PC, and then follow the instructions on your screen.

If you install games to an external drive and the drive becomes unavailable or disconnected, you may run into some issues when you next try to install a game to that drive. If the external drive was set as the default drive, you'll see a new default drive in the Settings section of the Xbox app.

Install Office 2007. Insert your Office 2007 CD into the drive. If the setup wizard doesn’t start automatically, navigate to the CD drive and click SETUP.EXE. When prompted, enter the product key. You can find the product key on the sticker on the CD case or other packaging.

Starting on February 1, 2021, you'll no longer be able to sync your OneDrive and Shared Libraries using the old OneDrive app (Groove.exe). This does not apply to "On premises" customers, where OneDrive and SharePoint are hosted by your IT team.

Check here for the known game issues that we're currently tracking and find out what you can do about them. Games for Windows Live is a retired PC gaming platform that ran alongside Xbox 360. We no longer provide customer support for Games for Windows Live.

When you run an unattended (command line) installation of Microsoft Exchange Server 2019 Cumulative Update 11 (CU11) or a later CU, or Microsoft Exchange Server 2016 CU22 or a later CU, Setup fails, and you receive the following message: Setup.EXE /m:upgrade /IAcceptExchangeServerLicenseTerms.

Find out how to use the Xbox app to install and play PC games on your Windows device, chat with friends, and play Xbox console games remotely or from the cloud.