Installation media, such as a USB flash drive, can be used to install a new copy of Windows, perform a clean installation of Windows, or reinstall Windows. To create installation media, go to the software download website, where step-by-step instructions can be found.

In early 2024, National Public Data, an online background check and fraud prevention service, experienced a significant data breach. This breach allegedly exposed up to 2.9 billion records with highly sensitive personal data of up to 170M people in the US, UK, and Canada (Bloomberg Law).

If you get an email about unusual activity on your Microsoft account, or if you’re worried that someone else might have used your account, go to the Recent activity page. You’ll see when your Microsoft account was signed in during the last 30 days, along with any device or app-specific info.

Your Hotmail or Outlook.com password is the same as your Microsoft Account password. If you can you sign in but are having problems with Outlook.com, check the service status. If the status isn't green, wait until the service is running normally and try again.

In Outlook, click File > Manage Add-ins. In Outlook Web App, click Settings > Manage add-ins. Under Manage add-ins, in the Turned on column, select the check box for the add-in you want to enable. Learn how to enable an app for Outlook.

If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

Add-ins in Outlook.com are programs or utilities that help you automate tasks when you view or create messages. Microsoft has partnered with leading companies to build add-ins that help you get things done right from your inbox.

If you toggle into the new Outlook for Windows from classic Outlook for Windows, you'll be prompted to import settings from that app. Otherwise, you'll be given the option to import certain Windows settings.

For guidance on how to locate the Apps button to access add-ins while reading or composing a mail item, see Use an add-in in Outlook. In the Apps page, search for the add-in you want from the available list. Alternatively, if you're after a specific add-in, enter its name in the search box.

In order to use the features enabled by your assigned Copilot license, you'll need to switch to Current Channel or the Monthly Enterprise Channel. For assistance with getting your device moved to the correct Microsoft 365 update channel, contact your internal help desk or technical support.