Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Download and install or reinstall Office 2019, Office 2016, or Office 2013. Office 2019 Office 2016 Office 2016 for Mac Office 2013. If this is the first time you're installing Microsoft 365 you may have some setup steps to do first. Expand the learn more section below.

SharePoint is a browser-based app that you connect to through your web browser, like so: Go to office.com, and sign in to your work or school account. In the upper left corner of the window, select the app launcher > All apps > SharePoint.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Outlook add-ins provide solutions to help you better interact with Outlook and complete tasks on your messages and appointments without leaving Outlook. Some add-ins are installed by your email administrator, but you can install other ones from the Office Store. Select a tab option below for the version of Outlook you're using.

If you're using Outlook for Windows, see Fixes or workarounds for recent issues in Outlook for Windows. If you're having problems accessing Outlook.com, you can see the status of Microsoft Office Online Services at the Service Health portal.

Fix your audio drivers. Hardware problems can be caused by outdated or malfunctioning drivers. Make sure your audio driver is up to date and update it if needed. If that doesn't work, try uninstalling the audio driver (it will reinstall automatically).

We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.

Download more apps for your Windows tablet or computer here. Browse thousands of free and paid apps by category, read user reviews, and compare ratings. Internet access fees or other service charges may apply. Learn what you can download to personalize and protect your PC with Windows.

在 Microsoft Store 中购买应用或游戏时，“加号”图标 表示你可以使用该商品进行应用内购买。 你将对应用内购买使用与在 Microsoft Store 应用中购买应用和游戏相同的结帐流程，并且大多数应用内购买将按照为 Microsoft 帐户选择的付款方式收费。