If you’re having sound or audio problems, the following suggestions might help. The tips are listed in order, so start with the first one, see if that helps, and then continue to the next one if it doesn’t.

Where can I find my BitLocker recovery key? BitLocker likely ensured that a recovery key was safely backed up prior to activating protection. There are several places that your recovery key may be, depending on the choice that was made when activating BitLocker:

Note: The Wireless Display app is available on devices running Windows 11 version 22H2 and newer.If you're running an earlier version of Windows, launch the Connect app by entering connect in the search box on the taskbar, and selecting Connect in the list of results. To find out which version of Windows you're running, see Which version of Windows operating system am I running?

Troubleshoot problems with Bluetooth accessories. If you can turn on Bluetooth but having problems pairing or using a Bluetooth accessory, try the following steps to try to fix common problems with Bluetooth accessories.

If you selected the Show icon on my profile check box but the icon still isn’t displaying, sign out of the device where you have the issue and then sign back in. On a PC, you may also be required to restart the app: Start Task Manager, choose the app that’s running (Game Bar or Xbox app), select End task, and then restart the app.

To pin apps to the taskbar. Select Start , select the arrow next to All apps, right-click the app, then select More > Pin to taskbar.

Check the Xbox services, games, and apps for any service outages.

On the Email tab, choose your account (profile), and then choose Repair.

USB-C overview. With a USB-C connection, you can charge your Windows 11 PC, and you can also connect to other USB Type-C devices such as mobile phones, docking stations, display adapters, and other devices that have a USB-C port.

Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time