If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Sign in to verify your Outlook.com account. When you click the verification link, you're asked to type a series of random characters as shown in a picture. You can listen to an audio file that states the characters if you prefer.

Collaborate for free with online versions of Microsoft Word, PowerPoint, Excel, and OneNote. Save documents, workbooks, and presentations online, in OneDrive. Share them with others and work together at the same time.

Download and install or reinstall Office 2019, Office 2016, or Office 2013. Office 2019 Office 2016 Office 2016 for Mac Office 2013. If this is the first time you're installing Microsoft 365 you may have some setup steps to do first. Expand the learn more section below.

If you're using Outlook for Windows, see Fixes or workarounds for recent issues in Outlook for Windows. If you're having problems accessing Outlook.com, you can see the status of Microsoft Office Online Services at the Service Health portal.

Skype

Cast to a display from a Windows PC. You can wirelessly connect your PC to a TV, projector, or other kind of external display that supports Miracast. Turn on your TV, projector, or other display. If you're using a Miracast dongle or adapter, make sure it's plugged in to the display.

Skype Support for All products | Skype Support

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.