iOS Android To install Authenticator on your iOS device Scan the QR code or download and install Authenticator from the Apple app store.

Support for Windows 10 has ended on October 14, 2025. Learn more about your options for Windows 10.

If you think your Microsoft account has been hacked, find out how to secure your account and check for unauthorized activity.

Need help setting up an XBOX profile or signing in to XBOX on your console, PC, or mobile device? This solution will help you sign in or create a new account.

Learn how to find a Windows product key for activation, and when you'll use a digital license instead.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Learn how to set up your user account for multifactor authentication with Microsoft 365.

Choose your alternative verification method, and continue with the two-step verification process. After you're back in your account, you can update your verification methods (if necessary). For more info about add or changing your methods, see the Manage your settings for two-step verification article. Next steps Learn about your security info in the Security info (preview) overview article ...

Provides information for avoiding and reporting Microsoft technical support scams.

Why am I being asked to provide additional consent? There is requirement in your location that requires Microsoft to ask for consent again. Learn more about how to provide additional consent. How to provide parental consent If they have requested your consent, click the link in your email request, sign into your Microsoft account and approve.