If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Download drivers and firmware for Surface. Windows 11 Windows 10 Surface. Updates keep your Surface performing its best. Along with software updates for Windows 10 or Windows 11, it's important to make hardware updates, also known as updates for drivers and firmware.

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

How to redeem a code on Xbox Series X|S and Xbox One. Press the Xbox button to open the guide, and then select Store. Press the View button to open the side menu, and then select Redeem. Enter the 25-character code, select Next, and then follow the prompts.

Go to Start > Settings > Update & Security > Windows Security > Device security . Under Security processor, select Security processor details. Select Security processor troubleshooting, and then under Clear TPM, select Clear TPM. You'll need to restart your device to complete the process.

Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.

PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems. It is periodically updated based on customer feedback to help you make the most of your Windows PC.

Enable TPM 2.0 on your PC. Published August 2021. This article is intended for users who are not able to upgrade to Windows 11 because their PC is not currently enabled with TPM 2.0 or their PC is capable of running TPM 2.0 but is not set up to do so.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

The enablement package is a great option for installing a scoped feature update like Windows 11, version 23H2 as it enables an update from version 22H2 to version 23H2 with a single restart, reducing update downtime. This enables devices to take advantage of new features now.